tag:blogger.com,1999:blog-6081361780079434787.post3609224365191025653..comments2018-03-19T23:50:31.686+01:00Comments on Business or Pleasure? - why not both: ERP from the Cloud? Or just mature CRP?Martijn Linssenhttp://www.blogger.com/profile/00573419401627232560noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-6081361780079434787.post-91543959790501388062010-04-08T21:32:47.161+02:002010-04-08T21:32:47.161+02:00Well, there is also the way you implement business...Well, there is also the way you implement business exceptions. But that requires proper thinking, common sense, but also creativity to a certain degree. Customizations are very often required, and not a bad thing. But in practice they become like small 'tumors' as they are not included in the overall solution architecture. <br /><br />These tumors grow and grow and increase cost of maintenance and further releases (mainly impact analysis become expensive and very unreliable). And then after a couple of years organisations start to think about upgrades for many reasons (both Business and IT), and want to go back to 'out-of-the-box'.<br /><br />I am not saying that all designs should be there with all detailed requirements included, as time does not permit it, and it's crazy. But, here is where you bring in senior people with experience and expertise who can design frameworks for implementing Business Exceptions and assigning in what domain certain functionality belongs.Patrick Brinksmahttps://www.blogger.com/profile/11667867412321948871noreply@blogger.comtag:blogger.com,1999:blog-6081361780079434787.post-71421760150625104742010-04-08T21:04:04.816+02:002010-04-08T21:04:04.816+02:00Thanks Patrick ;-)
You've had your fair share...Thanks Patrick ;-)<br /><br />You've had your fair share of package experience of course (...) so I highly appreciate your insights on this!<br /><br />You are very right on the increase in customisation along with the scale of implementation: again, that's what EAI showed with the point-to-point connections decades ago:<br />All parties that come along will share a significant piece of business. But, they'll also share a significant non-piece of business<br /><br />The first part is what we call a business rule. The second part is what we call a business exception. Yes, every party that joins the club introduces (a piece of) a business exception<br /><br />Business rules we can standardise, outsource, Rightshore, Cloud and SaaS. Business exceptions we have to bespoke, tailor make, build ourselves<br /><br />I think that's why the amount of customisation increases with the scale of implementation, and why Enterprise-wide package implementation takes years and millions<br /><br />I like your take on maturity in general ;-) and you're right. Evolution means continued growth and permanent 'adolescence'. However, immaturity is a bad sign. Growing up too fast will make you immature (not making a comment about certain countries here), and there's a fine line there...Martijn Linssenhttps://www.blogger.com/profile/00573419401627232560noreply@blogger.comtag:blogger.com,1999:blog-6081361780079434787.post-65695004125594510082010-04-08T20:36:40.383+02:002010-04-08T20:36:40.383+02:00I do not have much insight on ERP in the cloud or ...I do not have much insight on ERP in the cloud or not. But I do want to comment on the extensive amount of customizations when implementing packages:<br /><br />The fact is that the 'core' or bulk processes are the same when looking at different companies. Even cross-industry. That is the reason why software companies can productize packaged software with some processes build-in.<br /><br />BUT, it is rare that a customer is actually implementing a package, which requires a very different approach to building it yourself. It is amazing that after so many years organisations have not been able to do this. It has been done successfully on smaller scale, but when the implementation size increases, the likelihood of customization increases exponential.<br /><br />And this has off course to do with the maturity of IT AND Business, but even more with the relationship between IT and Business. It is rare that they are throughout the project or program in a cooperative mode. And that has nothing to do with the software, but that's all about the Organisation and thus People!<br /><br />Final note: Will IT ever mature? No. As much as I will never mature. Because you are never done! I hope people will have more fun with IT. Make it fun! It's fun to implement a new software product. It's fun to change. It's fun to make success!<br /><br />PatrickPatrick Brinksmahttps://www.blogger.com/profile/11667867412321948871noreply@blogger.com