tag:blogger.com,1999:blog-6081361780079434787.post856195196585899324..comments2018-03-19T23:50:31.686+01:00Comments on Business or Pleasure? - why not both: Redefining the meaning and goal of SocialMartijn Linssenhttp://www.blogger.com/profile/00573419401627232560noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-6081361780079434787.post-52067905915736110882010-07-30T15:48:56.800+02:002010-07-30T15:48:56.800+02:00Hey Martijn. I get the link to what I said on my b...Hey Martijn. I get the link to what I said on my blog and you are, of course, quite correct. Where SCRM is concerned I feel we are all in a strange place right now. The big vendors and being a little canny and playing a wait and see game, the smaller (historically more agile) vendors and seizing the hype as a point of potential, positive differentiation and developing but with an unclear roadmap, and the real trailblazers like Ray, Jeremiah, PaulG, and EKolsky et al (on the #SCRM Twitter hashtag) are blatantly, and understandably, engaging in a spot of market engineering where there are huge swathes of followers eager to provide RTs and comment hoping some of the 'cool by association' will rub off.<br /><br />Certainly easier to become an expert in a rapidly defining market (where you can own the definition) than be one in an established game.Anonymoushttps://www.blogger.com/profile/02651019373150791150noreply@blogger.comtag:blogger.com,1999:blog-6081361780079434787.post-69604280553030776382009-11-18T00:36:57.222+01:002009-11-18T00:36:57.222+01:00I like the lifecycle of a concept, as you laid it ...I like the lifecycle of a concept, as you laid it out. "Mash-up" seems to going through the same process, now that portal vendors are claiming the label as their own.<br /><br />Flow/processes is an interesting question. Business don't think in terms of processes: IT folk do. Business is really a bunch of decisions. Processes are just the paths between decisions. Back when business was a bit simply, a linear model of the business (process, value-chain ...) was a useful simplification, even though it didn't capture the true nature of the business. Now, with tighter partner and customer integration, SaaS, BPO et al, that simplification no longer works.<br /><br />In a decision centric world, People rule.<br /><br />r.<br /><br />PEGPeter Evans-Greenwoodhttp://peter.evans-greenwood.com/noreply@blogger.comtag:blogger.com,1999:blog-6081361780079434787.post-10024518343026966542009-11-14T14:30:45.308+01:002009-11-14T14:30:45.308+01:00Thank you Rick. It's the horizon in the roadma...Thank you Rick. It's the horizon in the roadmap, and I think it's promising too much - it reminds me of BPM which pushed BPEL and it was all so hard and companies ended up just shoving ESB's in there to wrongsource the entire problem - let's just not repeat that again<br /><br />As long as we stick to 100% business first and don't sink our heads into IT. Define your business processes, identify them IT-wise, orchestrate them business- and IT-wise, and then you can Fly or People them<br /><br />Oh and btw I HEREBY COIN THE TERM 'SOCIAL STUFF' - good idea!Martijn Linssenhttps://www.blogger.com/profile/00573419401627232560noreply@blogger.comtag:blogger.com,1999:blog-6081361780079434787.post-67004240161208342132009-11-14T08:40:05.207+01:002009-11-14T08:40:05.207+01:00Plus I don't think the organization has to def...Plus I don't think the organization has to define the flows (nor the scenarios), it should define core reusable components that can be in a flow. The flow will be created in the end by the user.Rick Manshttp://dontmindrick.comnoreply@blogger.comtag:blogger.com,1999:blog-6081361780079434787.post-34595345848206002822009-11-14T08:27:16.993+01:002009-11-14T08:27:16.993+01:00I don't think it is too early for something li...I don't think it is too early for something like a process on the fly / orchestrating social stuff, however it is something that is too early for most companies (they can be ready in 2-5 years for it). Most companies aren't ready for orchestration of their key production processes and if you cannot have those on the fly then there is no use in enabling this in other processes around the key processes. <br /><br />You go either the full monty with process on the fly, or not. Social stuff (please coin this term Martijn ;)) is not something that can be seperated from other pieces in the enterprises, since the enterprise is social no matter what they are thinking.Rick Manshttp://dontmindrick.comnoreply@blogger.com