Social (hiccup) CRM tools

In the past few days there has been quite some fuss about Social CRM, to which my post did contribute a bit I guess. As always, tweets were exchanged as a result and there was some destruction but also a lot of construction

First, some disclosure: as an Enterprise Integration Architect and a linguist I believe in natural diversity and detest the idea of one-size-fits-all. The only one-size-fits-all is real, physical death - and even that gets dealt in tailormade portions.

Attribution: a lost art?

With thanks to Sameer Patel, on whose tweet I based this title. And with thanks to Creative Commons of course for using their newest Attribution icon

Attribution seems to be turning into a lost art form, at least in my social web

First, I totally agree. I answered

The New Polymath Booktour - Amsterdam

Amsterdam event 13:00 - 13:45, 21st July 2010, Capgemini, Amsterdam, Hoogoorddreef 15

Featured Speaker: Vinnie Mirchandani, author of the recently published book, The New Polymath. And a raffle of a few copies of the book.

Update July 30th 14:07 CET: below a picture of Vinnie giving his tailormade presentation (Outsourcing in an age of AND not OR) at Capgemini Amsterdam

The Book