Wednesday, 24 August 2011

Another Infographic bites the dust

Mindflash produced another Infographic, subtitled "Are companies allowing employees to use social media in the workplace?"
That title couldn't be more misleading. Yet another time it's proven that content and presentation hardly ever go along


Sunday, 14 August 2011

Get into and out of your comfort zone


I had a small conversation today with Jen Olney, about her tweet

It's amazing what happens when you connect with those who align with your values - sparks fly and success is yours!

I agreed, but chose to disagree. Yes it's true, been there done that, and I understand the angle to this: coming out of the dark and finding "like-minded" that prove that you're not a raving lunatic after all, gives a great sense of relief.
However, I see another angle

Thursday, 11 August 2011

Social CRM. Good riddance. Next: Social ERP?

Paul Greenberg, dubbed by some "the godfather of SCRM" wrote a post on ZDNET about Gartner's 2011 SCRM Magic Quadrant. Paul is not pleased with the 2011 SCRM MQ, and he wasn't with the 2010 either.
I'm with Paul on all his points against Gartner's selection and evaluation process, yet against him on berating Gartner. Although I don't think very highly of Gartner, if they fail to understand your love child, you just didn't do your homework very well